
Our services span all aspects of…
Enterprise Transformation
Our Enterprise Transformation practice supports clients’ ambition to re-imagine and reform their business driven either by internal and/or external changes. These services are delivered by a team of well-qualified programme management professionals who leverage our other practice areas as required. Our services include:
Strategy setting:
Reform / enterprise transformation strategy
Case for change/business case and outcomes for measuring success (why)
Future state (what)
Roadmapping (when)
Programme/change management (how)
Programme strategy / design
Operational and delivery guidance:
Reform/enterprise transformation support
Reform health checks, assurance, remediation
Programme evaluation and re-set
Delivery:
Ongoing programme delivery
Programme operations: achievability; progress; continuous improvement; stakeholder engagement; equipping leaders
Strategy & Operations
Our Strategy & Operations practice combines foresight and knowledge in Government policy and operations with deep functional expertise and agile, practical ways of working to deliver real impact. We bring a new and unique type of general management consulting that combines first-principles and experience-based approaches. We work in partnership with our clients, our small, ‘hands-on’ teams applying evidence-based, insight-driven analysis to provide clarity and focus around complex issues, helping shape priorities and achieving focus, and designing and aligning agency capabilities in a way that generates sustainable public value at lowest cost-to-serve. These services are delivered by a team of well-qualified management consulting professionals who have many years experience advising a wide range of Government agencies, including Defence, the Australian Taxation Office, the Department of Human Services, the Department of Immigration and Border Control, the Department of Health. Our services include:
Strategy setting:
Business strategy
Strategy: future-fit (cut costs and grow capability)
Strategy execution: performance management
Value Proposition: business model
Operational & Delivery Guidance:
Operating model transformation
Customer segmentation
Product and service architecture/design
Channel management
Process excellence
Organisation/workforce design
Technology/automation disruption
Sourcing (for capability)
Data, information, analytics
Funding and economics
Delivery:
Sophisticated business analytics
Strategic Sourcing
Our Strategic Sourcing practice offers our clients a variety of best-in-class, full life-cycle services aimed at procuring essential goods and services to meet business needs for the best possible value for money. These services are delivered by a team of well-qualified strategic sourcing professionals who have many years’ experience advising Australian Government departments. Our services include:
Strategy setting:
Sourcing strategy
Strategic sourcing road maps
Business case preparation
Market scans
Acquisition strategy
Procurement options
Operational & Delivery Guidance:
Sourcing program management
Sourcing project health checks, assurance, re-set
Sourcing project management (lean, agile)
RFx documentation development
Procurement and contract health checks/ assurance
Contract negotiations
Cost model development
Probity advice
Delivery:
Contract and vendor management
Technology
Our Technology practice offers our clients a blend of deep technical skill and wide-ranging development experience. These services are delivered by a team of well-qualified technology professionals who have many years’ experience advising Australian Government departments. Our services include:
Strategy setting:
Technology strategy
Enterprise architecture
Operational & Delivery Guidance:
Technology program management
Technology project health checks, assurance, re-set
Technology project management (lean, agile)
Enterprise architecture
ICT operating model transformation
Technology business management
Solution architecture and design
Delivery:
Design, build, test and deploy
Business analysis
Service management
System and service integration
Cloud-based transformation
Data & Analytics
Our Data and Analytics practice assists our clients in discovering actionable information for business decision making by examining data sets (using tried and tested data analysis tools and techniques) for the purpose of drawing conclusions that enable organisations to make better business decisions. We support open source solutions, configuration and set-up capabilities, audit existing projects, remediate existing solutions, refine and develop sophisticated ongoing business intelligence reporting and specialist machine learning and predictive analytics algorithms. These services are delivered by a team of well-qualified data and analytics professionals who have many years experience in data analytics advisory, as well as, installation and configuration of large scale big data analytics platforms. Our services include:
Strategy setting:
Data and information strategy
Analytics strategy
Artificial intelligence and machine learning:
Robotics process automation
Service automation
Cognitive computing
Operational & Delivery Guidance:
Data and analytics program management
Data and analytics project health checks, assurance, re-set
Data and analytics project management (lean, agile)
Data, information management and analytics operating model transformation
Data roadmaps
Data analysis and design
Delivery:
Installation and configuration of large-scale big data analytics platforms:
Data architecture modelling
Technology selection
Data cleansing
Ontology development
Data science and (predictive) analytics
Metadata management
Data access and security
Data modelling
Data migration