Our services span all aspects of…


Enterprise Transformation

Our Enterprise Transformation practice supports clients’ ambition to re-imagine and reform their business driven either by internal and/or external changes. These services are delivered by a team of well-qualified programme management professionals who leverage our other practice areas as required. Our services include:

Strategy setting:

  • Reform / enterprise transformation strategy

  • Case for change/business case and outcomes for measuring success (why)

  • Future state (what)

  • Roadmapping (when)

  • Programme/change management (how) 

  • Programme strategy / design

Operational and delivery guidance:

  • Reform/enterprise transformation support

  • Reform health checks, assurance, remediation

  • Programme evaluation and re-set

Delivery:

  • Ongoing programme delivery

  • Programme operations: achievability; progress; continuous improvement; stakeholder engagement; equipping leaders

Strategy & Operations

Our Strategy & Operations practice combines foresight and knowledge in Government policy and operations with deep functional expertise and agile, practical  ways of working to deliver real impact. We bring a new and unique type of general management consulting that combines first-principles and experience-based approaches. We work in partnership with our clients, our small, ‘hands-on’ teams applying evidence-based, insight-driven analysis to provide clarity and focus around complex issues, helping shape priorities and achieving focus, and designing and aligning agency capabilities in a way that generates sustainable public value at lowest cost-to-serve. These services are delivered by a team of well-qualified management consulting professionals who have many years experience advising a wide range of Government agencies, including Defence, the Australian Taxation Office, the Department of Human Services, the Department of Immigration and Border Control, the Department of Health. Our services include:

Strategy setting:

  • Business strategy

  • Strategy: future-fit (cut costs and grow capability)

  • Strategy execution: performance management

  • Value Proposition: business model

Operational & Delivery Guidance:

  • Operating model transformation

  • Customer segmentation

  • Product and service architecture/design

  • Channel management

  • Process excellence

  • Organisation/workforce design

  • Technology/automation disruption

  • Sourcing (for capability) 

  • Data, information, analytics

  • Funding and economics

Delivery:

  • Sophisticated business analytics

Strategic Sourcing

Our Strategic Sourcing practice offers our clients a variety of best-in-class, full life-cycle services aimed at procuring essential goods and services to meet business needs for the best possible value for money. These services are delivered by a team of well-qualified strategic sourcing professionals who have many years’ experience advising Australian Government departments. Our services include:

Strategy setting:

  • Sourcing strategy

  • Strategic sourcing road maps

  • Business case preparation

  • Market scans

  • Acquisition strategy

  • Procurement options

Operational & Delivery Guidance:

  • Sourcing program management

  • Sourcing project health checks, assurance, re-set

  • Sourcing project management (lean, agile)

  • RFx documentation development

  • Procurement and contract health checks/ assurance

  • Contract negotiations

  • Cost model development

  • Probity advice

Delivery:

  • Contract and vendor management

Technology

Our Technology practice offers our clients a blend of deep technical skill and wide-ranging development experience. These services are delivered by a team of well-qualified technology professionals who have many years’ experience advising Australian Government departments. Our services include:

Strategy setting:

  • Technology strategy

  • Enterprise architecture

Operational & Delivery Guidance:

  • Technology program management

  • Technology project health checks, assurance, re-set

  • Technology project management (lean, agile)

  • Enterprise architecture

  • ICT operating model transformation

  • Technology business management

  • Solution architecture and design

Delivery:

  • Design, build, test and deploy

  • Business analysis

  • Service management

  • System and service integration

  • Cloud-based transformation

Data & Analytics

Our Data and Analytics practice assists our clients in discovering actionable information for business decision making by examining data sets (using tried and tested data analysis tools and techniques) for the purpose of drawing conclusions that enable organisations to make better business decisions. We support open source solutions, configuration and set-up capabilities, audit existing projects, remediate existing solutions, refine and develop sophisticated ongoing business intelligence reporting and specialist machine learning and predictive analytics algorithms. These services are delivered by a team of well-qualified data and analytics professionals who have many years experience in data analytics advisory, as well as, installation and configuration of large scale big data analytics platforms. Our services include:

Strategy setting:

  • Data and information strategy

  • Analytics strategy

Artificial intelligence and machine learning:

  • Robotics process automation

  • Service automation

  • Cognitive computing

Operational & Delivery Guidance:

  • Data and analytics program management

  • Data and analytics project health checks, assurance, re-set

  • Data and analytics project management (lean, agile)

  • Data, information management and analytics operating model transformation

  • Data roadmaps

  • Data analysis and design

Delivery:

Installation and configuration of large-scale big data analytics platforms:

  • Data architecture modelling

  • Technology selection

  • Data cleansing

  • Ontology development

  • Data science and (predictive) analytics

  • Metadata management

  • Data access and security

  • Data modelling

  • Data migration